How can the Heart of the Valley Animal Shelter stay in business when they spread infections diseases to healthy animals?

My wife and I recently adopted a beautiful little kitten from the Heart of the Valley Animal Shelter. It turns out that the little kitten, Flossy, was sick when she was brought to the shelter. A couple of days after we adopted Flossy, she started sneezing, coughing, and had a swollen and goopy eye. We called the shelter, and they gave us two medications. They also warned us that they had limited resources, so we would have to go to a veterinarian if the medications didn’t cure Flossy’s symptoms. A week later, Flossy was still sick, and our other cat, Little Boy, started showing the same symptoms. We went to the Veterinarian, recommended by the shelter, and were shocked to find out that Flossy had herpes and infected our otherwise healthy Little Boy.

Not only were we upset about infecting our other cat but became even more alarmed when we found out this was a reoccurring issue with the shelter. The very veterinarian recommended by the shelter told use that the shelter’s policy of allowing adoptions of previously sick cats into homes with existing cats has been an issue for some time. The veterinarian also said his colleagues and him have notified the shelter numerous times of their irresponsible and negligent procedures.

With all of this news, my wife decided to call the shelter to tell them what happened in our specific case. To our surprise, Bob (he wouldn’t give us his last name), the supervisor at Heart of the Valley, was unapologetic, rude, and implied that we were lying. Bob even hung up on my wife in the middle of their conversation. Bob, must have felt some remorse or fear of being reprimanded for his terrible phone etiquette because he called use back.

This time, I spoke with him and was surprised that a representative for a company would be so rude and defensive. Bob went so far as to threaten to sue me if I wrote an editorial about this situation. His only solution was to return our little Flossy for a refund, or have her examined by the shelter’s veterinarian. Of course, we love Flossy, and don’t want to giver her up, and the damage had already been done so another veterinarian examination would be futile.

The entire situation is ridiculous. The shelter is adopting out animals with a history of illness into homes with existing animal. These careless policies and procedures are spreading viruses and illnesses around the valley. The viruses can never be cured, and the shelter representatives only argue and threaten you if you confront them. My wife and I will never support the Heart of the Valley Animal Shelter again, because they are doing far more harm than good.